Support

Write to info@talki.it and include:

• The request id from the error response, or the event id of the webhook delivery.
• The Talki-Version the response was served at, or the webhook envelope’s api_version.
• Timestamps with the timezone, and what you expected instead.

Never send an API key, revoked ones included, and never paste a caller’s personal data into a support thread. The ids above are enough to find the record.

For beta access: the Talki account’s business name, your CRM or product name, the scopes you need, and whether the integration serves one account or many. To become a partner, see Become a partner.

Using these docs with an AI agent

Point a coding assistant at the machine-readable copies rather than at scraped HTML:

• /llms.txt — an index of every page, following the llmstxt.org convention.
• /llms-full.txt — the whole prose documentation in one file.
• /openapi.yaml — the pinned OpenAPI document. This is the contract: where an agent’s summary disagrees with it, the document wins.

Every page is also served as markdown at its own path — /webhooks/ is also /webhooks.md.