Skip to content
Talki Developers

Support

Write to info@talki.it and include:

  • The request id from the error response, or the event id of the webhook delivery.
  • The REST contract version (2026-10-01 during the current beta) or the webhook envelope’s api_version.
  • Timestamps with the timezone, and what you expected instead.

Never include an API key, even a revoked one, and never paste a caller’s personal data into a support thread — the ids above are enough for us to find the record.

For beta access, include the Talki account’s business name, your CRM or product name, the scopes you need, and whether one integration will connect one account or many. Do not email a credential.