ping
The account owner chooses Invia test on a webhook endpoint. Sent only to that endpoint, whatever it subscribes to; never to an app.
Parameters
Section titled “ Parameters ”Header Parameters
Section titled “Header Parameters”t=<unix seconds>,v1=<hex HMAC-SHA256>, the HMAC computed over <t>.<raw body> with the signing secret. During a secret rotation it carries one v1 per secret: accept the request if any matches.
The event type, as in type.
The event ID, as in id.
Request Bodyrequired
Section titled “Request Bodyrequired”object
The event’s ID, evt_ and 32 hex characters. Equal to the X-Talki-Delivery header and unchanged on a redelivery: deduplicate on it.
When the event was written, ISO 8601 with a +00:00 offset, possibly with microseconds. Parse it as an instant.
The dated contract version data is shaped for: the endpoint’s version on a webhook, the app’s on an app event.
The Talki account the event happened on.
false for an event from a sandbox account.
object
Where the change came from: voice (the assistant, during a call), dashboard (a person in the Talki web or mobile app), api (a credential through the API) or system (a rule Talki applied on its own). New values may be added; treat one you do not recognise as unknown.
The event’s payload.
object
Always Test event from Talki.
Example
{ "id": "evt_04d8e87897db4ecab459a456ea55e754", "type": "ping", "created_at": "2026-09-22T15:04:06.218734+00:00", "api_version": "2026-10-01", "account_id": "f7e39b9a-1ac8-45e4-93da-2600f17cb286", "livemode": true, "origin": { "source": "dashboard", "credential_id": null, "idempotency_key": null }, "data": { "message": "Test event from Talki" }}Responses
Section titled “ Responses ”Any 2xx acknowledges the event. Any other status, a redirect, or no answer within 10 seconds is a failure and is retried; 410 disables a webhook endpoint at once.
