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Talki DevelopersBeta

pending_contact.deleted

POST

A pending contact is approved or discarded. data.object is the pending contact as it was. Sent to the account’s webhooks, and to an OAuth app that subscribes to it while its installation grants contacts:read.

Parameters

Section titled “ Parameters ”

Header Parameters

Section titled “Header Parameters”
X-Talki-Signature
required
string

t=<unix seconds>,v1=<hex HMAC-SHA256>, the HMAC computed over <t>.<raw body> with the signing secret. During a secret rotation it carries one v1 per secret: accept the request if any matches.

X-Talki-Event
required
string

The event type, as in type.

X-Talki-Delivery
required
string

The event ID, as in id.

Request Bodyrequired

Section titled “Request Bodyrequired”
Media typeapplication/json
object
id
required
Id

The event’s ID, evt_ and 32 hex characters. Equal to the X-Talki-Delivery header and unchanged on a redelivery: deduplicate on it.

string
type
required
string
Allowed values: pending_contact.deleted
created_at
required
Created At

When the event was written, ISO 8601 with a +00:00 offset, possibly with microseconds. Parse it as an instant.

string format: date-time
api_version
required
Api Version

The dated contract version data is shaped for: the endpoint’s version on a webhook, the app’s on an app event.

string
account_id
required
Account Id

The Talki account the event happened on.

string
livemode
required
Livemode

false for an event from a sandbox account.

boolean
origin
required
Any of:
EventOrigin
object
source
required
Source

Where the change came from: voice (the assistant, during a call), dashboard (a person in the Talki web or mobile app), api (a credential through the API) or system (a rule Talki applied on its own). New values may be added; treat one you do not recognise as unknown.

string
credential_id
required
Any of:
string
idempotency_key
required
Any of:
string
installation_id
Any of:
string
data
required

The event’s payload.

object
object
required

The PendingContact object, as the REST API returns it.

object
id
required
Id

Identifier of the candidate.

string
phone_number
required
Any of:
string
first_name
required
Any of:
string
last_name
required
Any of:
string
call_id
required
Any of:
string
created_at
required
Created At

When it was first heard, RFC 3339 UTC.

string format: date-time
outcome
required
Outcome

approved: it became a contact, which sends its own contact.* event. discarded: the owner or an app discarded it, the data retention removed it, or the call that proposed it was deleted.

string
Allowed values: approved discarded
Example
{
  "id": "evt_04d8e87897db4ecab459a456ea55e754",
  "type": "pending_contact.deleted",
  "created_at": "2026-09-22T15:04:06.218734+00:00",
  "api_version": "2026-10-01",
  "account_id": "f7e39b9a-1ac8-45e4-93da-2600f17cb286",
  "livemode": true,
  "origin": {
    "source": "dashboard",
    "credential_id": null,
    "idempotency_key": null
  },
  "data": {
    "object": {
      "id": "d58a2f17-6c4b-4e93-a1f0-7b3c9e2d5a68",
      "phone_number": "+393334445555",
      "first_name": "Giulia",
      "last_name": null,
      "call_id": "38d23d84-02d2-4418-b169-3608aa04a8f8",
      "created_at": "2026-10-06T15:02:44Z"
    },
    "outcome": "approved"
  }
}

Responses

Section titled “ Responses ”

2XX

Section titled “2XX”

Any 2xx acknowledges the event. Any other status, a redirect, or no answer within 10 seconds is a failure and is retried; 410 disables a webhook endpoint at once.