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List documents

GET
/v1/documents
curl --fail-with-body -X GET 'https://api.talki.it/v1/documents?source=text&limit=20' \
-H "Authorization: Bearer $TALKI_API_KEY"

Return the knowledge-base documents of every location, or of one, newest first, whatever their status: an upload is listed from the moment it is received. document.* events report every change, status included. Requires knowledge:read. Limited to 600 requests per minute per account (API key) or per installation (OAuth).

limit
Limit

Maximum number of documents to return.

integer
default: 50 >= 1 <= 100

Maximum number of documents to return.

cursor
Any of:
string

Opaque cursor from a previous response’s next_cursor. Omit for the first page.

source
Any of:
string
Allowed values: text file website

Only text notes, uploaded files or imported websites.

enabled
Any of:
boolean

Only documents switched on (true) or off (false).

faq
Any of:
boolean

Only the locations’ FAQ notes (true), or every other document (false).

copy_group_id
Any of:
string

Only the copies sharing this copy_group_id.

location_id
Any of:
string

Only the records of this location, an id from GET /v1/locations (inactive ones included). Omit for every location: each record carries its location_id.

Talki-Version
string
Example
2026-10-01

Serve this one request at the given dated contract version instead of the credential’s pin. An unsupported value is refused with 400 unsupported_version, never downgraded.

Successful Response

Media typeapplication/json
DocumentList

A page of documents, newest first. Loop while has_more is true.

object
data
required
Data
Array<object>
Document

A document of the knowledge base the assistant answers callers from: a text note, an uploaded file or an imported website, at one location. Its copies at other locations are documents of their own, sharing copy_group_id. It is used once status is ready; a document whose content is replaced answers with its previous content until then.

object
id
required
Id

Document identifier.

string
location_id
required
Location Id

The location whose assistant uses it (GET /v1/locations). Never null, and it never changes.

string
title
required
Title

The note’s title, the uploaded file’s name, or the imported site’s address.

string
source
required
Source

text for a note written as text, file for an uploaded file, website for pages imported from a site.

string
Allowed values: text file website
mime_type
required
Mime Type

The content type: text/markdown for a note, the file’s type for a file, text/html for a website.

string
size_bytes
required
Size Bytes

What it counts against the account’s knowledge storage: the note’s text, the file as uploaded, or the text extracted from the site. 0 for an upload that failed holding nothing.

integer
chunk_count
required
Chunk Count

How many passages its content is searched as. While it is processing, the count of the content it still answers with; for a new document, 0 until its content has been read. A new copy may show its count from the start.

integer
file_available
required
File Available

True when the uploaded file is kept and GET /v1/documents/{document_id}/file returns it: shortly after the file is first ready, later for a copy at another location. False for a note, a website, a file whose first upload is not ready yet or failed, and a file Talki did not keep. A file being replaced keeps its previous file until the new one has been read, then has none until shortly after the new version is ready.

boolean
status
required
Status

processing while its latest content is being read and indexed, ready once the assistant uses it, failed when its latest content could not be indexed (status_error says why). A document that was ready before keeps answering with its previous content while processing and after failed.

string
Allowed values: processing ready failed
status_error
required
Any of:
string
enabled
required
Enabled

False when it is switched off: kept, but the assistant does not use it until it is switched on again.

boolean
faq
required
Faq

True for the location’s FAQ note, which the answers taught with POST /v1/unresolved_requests/{request_id}/teach are added to. A location has one at most.

boolean
copy_group_id
required
Any of:
string
created_at
required
Created At

RFC 3339 UTC.

string format: date-time
updated_at
required
Updated At

When its title or content was last written, RFC 3339 UTC: a note’s text or title when it is saved, a file’s title when it is renamed, and a replaced file’s or a website’s new content, a dropped page included, when it is ready. Sending the same text, file or pages again counts as a write; switching it on or off does not.

string format: date-time
next_cursor
required
Any of:
string
has_more
required
Has More

True when another page is available.

boolean
Example
{
"data": [
{
"id": "5d2e8b17-3c9a-4f60-b4e1-8a7c2d9f0e36",
"location_id": "0b7d4e19-8a2c-4f61-9d3e-5c1a7b2f8e40",
"title": "Is there parking?",
"source": "text",
"mime_type": "text/markdown",
"size_bytes": 59,
"chunk_count": 1,
"status": "ready",
"status_error": null,
"enabled": true,
"faq": false,
"file_available": false,
"copy_group_id": "c41f7a29-6e3b-4d85-9f02-1b8e5c7a3d94",
"created_at": "2026-10-28T09:12:40Z",
"updated_at": "2026-10-28T09:12:40Z"
}
],
"next_cursor": null,
"has_more": false
}
X-Request-Id
string

Identifier to include when contacting Talki support.

Talki-Version
string
Example
2026-10-01

The dated contract version this response was served at.

A parameter, cursor, body field, or required idempotency key is invalid, or Talki-Version names an unsupported version (unsupported_version).

Media typeapplication/json

Every error answer has this shape.

object
error
required

The error itself. Branch on code; message is for people.

object
type
required
string
Allowed values: authentication_error permission_error invalid_request conflict rate_limit_error api_error
code
required

Stable machine code; branch on this, not on message. Known codes: invalid_credentials, insufficient_scope, account_closed, subscription_inactive, plan_upgrade_required, plan_feature_unavailable, forbidden, livemode_required, sandbox_api_key_required, unsupported_version, invalid_parameter, invalid_cursor, method_not_allowed, resource_not_found, conflict, precondition_failed, payload_too_large, export_too_large, idempotency_key_required, idempotency_key_reuse, request_in_progress, request_conflict, rate_limit_exceeded, ip_rate_limited, internal_error, api_error, booking_refused, appointment_cancelled, appointment_not_cancelled, unresolved_request_not_resolved, faq_full, document_not_ready, unsupported_file_type, service_has_upcoming_bookings, resource_is_default, resource_required_by_service, capacity_below_committed, capacity_below_service_requirement, resource_too_small, tag_limit_reached, caller_rule_limit_reached, transcript_not_available, trial_suspended, account_suspended, phone_number_missing, forwarding_number_missing, forwarding_number_invalid, check_in_progress, check_quota_exceeded, checks_busy, check_call_failed, agent_test_session_full, agent_test_unavailable, unknown_scenario, sandbox_not_ready, too_many_keys, key_not_active, key_already_rolled, invalid_registration, client_disabled, client_changed, delivery_in_progress, events_url_unset, events_paused, event_unsubscribed, account_refused, installation_inactive, invalid_client, invalid_request, unauthorized_client, access_denied, invalid_scope, slot_unavailable, capacity_exhausted, service_exclusion, closed_day, in_the_past, outside_hours, service_inactive, location_inactive, service_deleted, no_services_requested, party_too_large, stay_too_short, stay_too_long, stay_dates_invalid. New codes may be added; treat an unknown one by its HTTP status.

string
message
required
string
request_id
required
string
Example
{
"error": {
"type": "invalid_request",
"code": "invalid_parameter",
"message": "One or more request values are invalid.",
"request_id": "req_7f24a2f8c6b64e699901563a458b5031"
}
}
X-Request-Id
string
Example
req_7f24a2f8c6b64e699901563a458b5031

Identifier to include when contacting Talki support.

The credential is missing, malformed, expired, revoked, or unknown.

Media typeapplication/json

Every error answer has this shape.

object
error
required

The error itself. Branch on code; message is for people.

object
type
required
string
Allowed values: authentication_error permission_error invalid_request conflict rate_limit_error api_error
code
required

Stable machine code; branch on this, not on message. Known codes: invalid_credentials, insufficient_scope, account_closed, subscription_inactive, plan_upgrade_required, plan_feature_unavailable, forbidden, livemode_required, sandbox_api_key_required, unsupported_version, invalid_parameter, invalid_cursor, method_not_allowed, resource_not_found, conflict, precondition_failed, payload_too_large, export_too_large, idempotency_key_required, idempotency_key_reuse, request_in_progress, request_conflict, rate_limit_exceeded, ip_rate_limited, internal_error, api_error, booking_refused, appointment_cancelled, appointment_not_cancelled, unresolved_request_not_resolved, faq_full, document_not_ready, unsupported_file_type, service_has_upcoming_bookings, resource_is_default, resource_required_by_service, capacity_below_committed, capacity_below_service_requirement, resource_too_small, tag_limit_reached, caller_rule_limit_reached, transcript_not_available, trial_suspended, account_suspended, phone_number_missing, forwarding_number_missing, forwarding_number_invalid, check_in_progress, check_quota_exceeded, checks_busy, check_call_failed, agent_test_session_full, agent_test_unavailable, unknown_scenario, sandbox_not_ready, too_many_keys, key_not_active, key_already_rolled, invalid_registration, client_disabled, client_changed, delivery_in_progress, events_url_unset, events_paused, event_unsubscribed, account_refused, installation_inactive, invalid_client, invalid_request, unauthorized_client, access_denied, invalid_scope, slot_unavailable, capacity_exhausted, service_exclusion, closed_day, in_the_past, outside_hours, service_inactive, location_inactive, service_deleted, no_services_requested, party_too_large, stay_too_short, stay_too_long, stay_dates_invalid. New codes may be added; treat an unknown one by its HTTP status.

string
message
required
string
request_id
required
string
Example
{
"error": {
"type": "authentication_error",
"code": "invalid_credentials",
"message": "The supplied API credential is invalid.",
"request_id": "req_7f24a2f8c6b64e699901563a458b5031"
}
}
X-Request-Id
string
Example
req_7f24a2f8c6b64e699901563a458b5031

Identifier to include when contacting Talki support.

The account does not have an active subscription.

Media typeapplication/json

Every error answer has this shape.

object
error
required

The error itself. Branch on code; message is for people.

object
type
required
string
Allowed values: authentication_error permission_error invalid_request conflict rate_limit_error api_error
code
required

Stable machine code; branch on this, not on message. Known codes: invalid_credentials, insufficient_scope, account_closed, subscription_inactive, plan_upgrade_required, plan_feature_unavailable, forbidden, livemode_required, sandbox_api_key_required, unsupported_version, invalid_parameter, invalid_cursor, method_not_allowed, resource_not_found, conflict, precondition_failed, payload_too_large, export_too_large, idempotency_key_required, idempotency_key_reuse, request_in_progress, request_conflict, rate_limit_exceeded, ip_rate_limited, internal_error, api_error, booking_refused, appointment_cancelled, appointment_not_cancelled, unresolved_request_not_resolved, faq_full, document_not_ready, unsupported_file_type, service_has_upcoming_bookings, resource_is_default, resource_required_by_service, capacity_below_committed, capacity_below_service_requirement, resource_too_small, tag_limit_reached, caller_rule_limit_reached, transcript_not_available, trial_suspended, account_suspended, phone_number_missing, forwarding_number_missing, forwarding_number_invalid, check_in_progress, check_quota_exceeded, checks_busy, check_call_failed, agent_test_session_full, agent_test_unavailable, unknown_scenario, sandbox_not_ready, too_many_keys, key_not_active, key_already_rolled, invalid_registration, client_disabled, client_changed, delivery_in_progress, events_url_unset, events_paused, event_unsubscribed, account_refused, installation_inactive, invalid_client, invalid_request, unauthorized_client, access_denied, invalid_scope, slot_unavailable, capacity_exhausted, service_exclusion, closed_day, in_the_past, outside_hours, service_inactive, location_inactive, service_deleted, no_services_requested, party_too_large, stay_too_short, stay_too_long, stay_dates_invalid. New codes may be added; treat an unknown one by its HTTP status.

string
message
required
string
request_id
required
string
Example
{
"error": {
"type": "permission_error",
"code": "subscription_inactive",
"message": "This account does not have an active subscription.",
"request_id": "req_7f24a2f8c6b64e699901563a458b5031"
}
}
X-Request-Id
string
Example
req_7f24a2f8c6b64e699901563a458b5031

Identifier to include when contacting Talki support.

The account or credential may not perform this request.

Media typeapplication/json

Every error answer has this shape.

object
error
required

The error itself. Branch on code; message is for people.

object
type
required
string
Allowed values: authentication_error permission_error invalid_request conflict rate_limit_error api_error
code
required

Stable machine code; branch on this, not on message. Known codes: invalid_credentials, insufficient_scope, account_closed, subscription_inactive, plan_upgrade_required, plan_feature_unavailable, forbidden, livemode_required, sandbox_api_key_required, unsupported_version, invalid_parameter, invalid_cursor, method_not_allowed, resource_not_found, conflict, precondition_failed, payload_too_large, export_too_large, idempotency_key_required, idempotency_key_reuse, request_in_progress, request_conflict, rate_limit_exceeded, ip_rate_limited, internal_error, api_error, booking_refused, appointment_cancelled, appointment_not_cancelled, unresolved_request_not_resolved, faq_full, document_not_ready, unsupported_file_type, service_has_upcoming_bookings, resource_is_default, resource_required_by_service, capacity_below_committed, capacity_below_service_requirement, resource_too_small, tag_limit_reached, caller_rule_limit_reached, transcript_not_available, trial_suspended, account_suspended, phone_number_missing, forwarding_number_missing, forwarding_number_invalid, check_in_progress, check_quota_exceeded, checks_busy, check_call_failed, agent_test_session_full, agent_test_unavailable, unknown_scenario, sandbox_not_ready, too_many_keys, key_not_active, key_already_rolled, invalid_registration, client_disabled, client_changed, delivery_in_progress, events_url_unset, events_paused, event_unsubscribed, account_refused, installation_inactive, invalid_client, invalid_request, unauthorized_client, access_denied, invalid_scope, slot_unavailable, capacity_exhausted, service_exclusion, closed_day, in_the_past, outside_hours, service_inactive, location_inactive, service_deleted, no_services_requested, party_too_large, stay_too_short, stay_too_long, stay_dates_invalid. New codes may be added; treat an unknown one by its HTTP status.

string
message
required
string
request_id
required
string
Example
{
"error": {
"type": "permission_error",
"code": "insufficient_scope",
"message": "This credential does not have the required scope.",
"request_id": "req_7f24a2f8c6b64e699901563a458b5031"
}
}
X-Request-Id
string
Example
req_7f24a2f8c6b64e699901563a458b5031

Identifier to include when contacting Talki support.

location_id names no location of the authenticated account.

Media typeapplication/json

Every error answer has this shape.

object
error
required

The error itself. Branch on code; message is for people.

object
type
required
string
Allowed values: authentication_error permission_error invalid_request conflict rate_limit_error api_error
code
required

Stable machine code; branch on this, not on message. Known codes: invalid_credentials, insufficient_scope, account_closed, subscription_inactive, plan_upgrade_required, plan_feature_unavailable, forbidden, livemode_required, sandbox_api_key_required, unsupported_version, invalid_parameter, invalid_cursor, method_not_allowed, resource_not_found, conflict, precondition_failed, payload_too_large, export_too_large, idempotency_key_required, idempotency_key_reuse, request_in_progress, request_conflict, rate_limit_exceeded, ip_rate_limited, internal_error, api_error, booking_refused, appointment_cancelled, appointment_not_cancelled, unresolved_request_not_resolved, faq_full, document_not_ready, unsupported_file_type, service_has_upcoming_bookings, resource_is_default, resource_required_by_service, capacity_below_committed, capacity_below_service_requirement, resource_too_small, tag_limit_reached, caller_rule_limit_reached, transcript_not_available, trial_suspended, account_suspended, phone_number_missing, forwarding_number_missing, forwarding_number_invalid, check_in_progress, check_quota_exceeded, checks_busy, check_call_failed, agent_test_session_full, agent_test_unavailable, unknown_scenario, sandbox_not_ready, too_many_keys, key_not_active, key_already_rolled, invalid_registration, client_disabled, client_changed, delivery_in_progress, events_url_unset, events_paused, event_unsubscribed, account_refused, installation_inactive, invalid_client, invalid_request, unauthorized_client, access_denied, invalid_scope, slot_unavailable, capacity_exhausted, service_exclusion, closed_day, in_the_past, outside_hours, service_inactive, location_inactive, service_deleted, no_services_requested, party_too_large, stay_too_short, stay_too_long, stay_dates_invalid. New codes may be added; treat an unknown one by its HTTP status.

string
message
required
string
request_id
required
string
Example
{
"error": {
"type": "invalid_request",
"code": "resource_not_found",
"message": "No such location.",
"request_id": "req_7f24a2f8c6b64e699901563a458b5031"
}
}
X-Request-Id
string
Example
req_7f24a2f8c6b64e699901563a458b5031

Identifier to include when contacting Talki support.

The account or installation exceeded its request rate (rate_limit_exceeded), or the calling address did (ip_rate_limited).

Media typeapplication/json

Every error answer has this shape.

object
error
required

The error itself. Branch on code; message is for people.

object
type
required
string
Allowed values: authentication_error permission_error invalid_request conflict rate_limit_error api_error
code
required

Stable machine code; branch on this, not on message. Known codes: invalid_credentials, insufficient_scope, account_closed, subscription_inactive, plan_upgrade_required, plan_feature_unavailable, forbidden, livemode_required, sandbox_api_key_required, unsupported_version, invalid_parameter, invalid_cursor, method_not_allowed, resource_not_found, conflict, precondition_failed, payload_too_large, export_too_large, idempotency_key_required, idempotency_key_reuse, request_in_progress, request_conflict, rate_limit_exceeded, ip_rate_limited, internal_error, api_error, booking_refused, appointment_cancelled, appointment_not_cancelled, unresolved_request_not_resolved, faq_full, document_not_ready, unsupported_file_type, service_has_upcoming_bookings, resource_is_default, resource_required_by_service, capacity_below_committed, capacity_below_service_requirement, resource_too_small, tag_limit_reached, caller_rule_limit_reached, transcript_not_available, trial_suspended, account_suspended, phone_number_missing, forwarding_number_missing, forwarding_number_invalid, check_in_progress, check_quota_exceeded, checks_busy, check_call_failed, agent_test_session_full, agent_test_unavailable, unknown_scenario, sandbox_not_ready, too_many_keys, key_not_active, key_already_rolled, invalid_registration, client_disabled, client_changed, delivery_in_progress, events_url_unset, events_paused, event_unsubscribed, account_refused, installation_inactive, invalid_client, invalid_request, unauthorized_client, access_denied, invalid_scope, slot_unavailable, capacity_exhausted, service_exclusion, closed_day, in_the_past, outside_hours, service_inactive, location_inactive, service_deleted, no_services_requested, party_too_large, stay_too_short, stay_too_long, stay_dates_invalid. New codes may be added; treat an unknown one by its HTTP status.

string
message
required
string
request_id
required
string
Example
{
"error": {
"type": "rate_limit_error",
"code": "rate_limit_exceeded",
"message": "Too many requests. Retry after the interval in Retry-After.",
"request_id": "req_7f24a2f8c6b64e699901563a458b5031"
}
}
X-Request-Id
string
Example
req_7f24a2f8c6b64e699901563a458b5031

Identifier to include when contacting Talki support.

Retry-After
integer

Seconds to wait before retrying.

X-RateLimit-Limit
string

The budget of the window that was exceeded. Absent on ip_rate_limited.

X-RateLimit-Remaining
integer

Requests left in the window. Absent on ip_rate_limited.

X-RateLimit-Reset
integer

When the window resets, in Unix seconds. Absent on ip_rate_limited.

An unexpected error occurred.

Media typeapplication/json

Every error answer has this shape.

object
error
required

The error itself. Branch on code; message is for people.

object
type
required
string
Allowed values: authentication_error permission_error invalid_request conflict rate_limit_error api_error
code
required

Stable machine code; branch on this, not on message. Known codes: invalid_credentials, insufficient_scope, account_closed, subscription_inactive, plan_upgrade_required, plan_feature_unavailable, forbidden, livemode_required, sandbox_api_key_required, unsupported_version, invalid_parameter, invalid_cursor, method_not_allowed, resource_not_found, conflict, precondition_failed, payload_too_large, export_too_large, idempotency_key_required, idempotency_key_reuse, request_in_progress, request_conflict, rate_limit_exceeded, ip_rate_limited, internal_error, api_error, booking_refused, appointment_cancelled, appointment_not_cancelled, unresolved_request_not_resolved, faq_full, document_not_ready, unsupported_file_type, service_has_upcoming_bookings, resource_is_default, resource_required_by_service, capacity_below_committed, capacity_below_service_requirement, resource_too_small, tag_limit_reached, caller_rule_limit_reached, transcript_not_available, trial_suspended, account_suspended, phone_number_missing, forwarding_number_missing, forwarding_number_invalid, check_in_progress, check_quota_exceeded, checks_busy, check_call_failed, agent_test_session_full, agent_test_unavailable, unknown_scenario, sandbox_not_ready, too_many_keys, key_not_active, key_already_rolled, invalid_registration, client_disabled, client_changed, delivery_in_progress, events_url_unset, events_paused, event_unsubscribed, account_refused, installation_inactive, invalid_client, invalid_request, unauthorized_client, access_denied, invalid_scope, slot_unavailable, capacity_exhausted, service_exclusion, closed_day, in_the_past, outside_hours, service_inactive, location_inactive, service_deleted, no_services_requested, party_too_large, stay_too_short, stay_too_long, stay_dates_invalid. New codes may be added; treat an unknown one by its HTTP status.

string
message
required
string
request_id
required
string
Example
{
"error": {
"type": "api_error",
"code": "internal_error",
"message": "An unexpected error occurred. Quote the request_id when reporting it.",
"request_id": "req_7f24a2f8c6b64e699901563a458b5031"
}
}
X-Request-Id
string
Example
req_7f24a2f8c6b64e699901563a458b5031

Identifier to include when contacting Talki support.